Privacy Policy
At Calls Direct, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services.
Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, company name, and any other information you provide when you contact us or use our services.
Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our services.
How We Use Your Information
We may use the information we collect for various purposes, including:
– To provide and maintain our services.
– To communicate with you, including responding to inquiries and providing customer support.
– To improve our website and services by analysing user behaviour and preferences.
– To send promotional materials and updates, if you have opted to receive them.
– To comply with legal obligations and protect our rights.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
– Service Providers: We may engage third-party service providers to perform services on our behalf, such as payment processing, data analysis, or email delivery. These providers have access to your personal information only to perform their functions and are obligated to protect it.
– Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
– The right to access, correct, or delete your personal information.
– The right to restrict or object to processing your information.
– The right to data portability.
If you wish to exercise any of these rights, please contact us using the contact information below.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Last Updated: 04/11-24
