We handle incoming inquiries, client communication, and follow-up calls, ensuring your clients receive prompt and helpful responses. From answering questions to resolving issues, we make sure your clients always feel supported.
Our outbound calling services help agencies generate new leads, nurture prospects, and set appointments with potential clients. We take on the responsibility of cold calling and follow-up, allowing your team to focus on converting qualified leads into long-term clients.
For marketing and PR agencies running campaigns or planning events, our team assists with outreach, invitation calls, and post-event follow-ups. We help you maintain strong client connections and enhance engagement for successful campaign outcomes.
Understanding client and customer feedback is essential for agency growth. We conduct surveys and gather insights on behalf of your agency, allowing you to refine your services and stay aligned with client expectations.
Efficiently managing client appointments and consultations can be challenging. Our appointment scheduling service handles all aspects of calendar management, ensuring that your team meets with clients at the right time and maximizing productivity.
Our flexible services can scale with your agency’s growth, providing the support you need during high-demand periods or for specific campaigns.
Outsourcing call services to Calls Direct reduces overhead and saves your agency time and resources, allowing your team to focus on strategic tasks.
Our agents are trained to represent your agency with professionalism and care, ensuring a seamless experience for your clients.
By providing timely and consistent communication, we help agencies build stronger relationships, improve client satisfaction, and foster loyalty.